Frequently Asked Questions

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Quick questions:

Pricing & Purchase

What exactly am I purchasing?

You're purchasing complete ownership of a fully-functional, production-ready platform. This includes the entire source code, database, hosting infrastructure (Vercel project), database (Neon.tech), all documentation, AI development prompts, design assets, and operational guides. Unlike traditional SaaS where you rent software, you own everything outright with no recurring platform fees.

Pricing & Purchase

Are there any hidden costs or recurring fees?

Pricing & Purchase

What payment methods do you accept?

Pricing & Purchase

Do you offer refunds?

Handoff & Transfer

How long does the complete handoff process take?

Handoff & Transfer

What if I don't have Vercel or Neon.tech accounts yet?

Handoff & Transfer

Can I customize the platform before handoff?

Technical & Development

What technical skills do I need to manage the platform?

Technical & Development

Can I hire my own developers to work on the platform?

Technical & Development

What are the AI prompts and how do they help?

Support & Maintenance

What's included in the Support Plan?

Support & Maintenance

How does the Development Premium package work?

Security & Compliance

Is the platform secure and compliant?

Licensing & Usage

Can I resell or white-label the platform?

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